Terms and Conditions

Mission:

Providing customers with high-class travel experiences and services through unique and unique product lines that contain the cultural and spiritual values ​​of the Vietnamese people.
Make the most of the synergy from the main fields of activity, contributing to the development of tourism in Vietnam

We always try our best to make travelers happy with our services so we would like to inform you should spend your time reading our terms & conditions below:

Conditions:

This Service Agreement serves as a contract between Executive Nha Trang Private Car Service and the customer. The terms and Conditions of this Service Agreement are as follows.

1- Price:
Our price public is valid for a normal day, quote for the private car on Holiday and gas prices increase will extra.
Price public is valid for trips from 07:00 AM to 21:00. Early service and late service from 21:05 to 06:45 AM will extra 5 – 10 USD/ car.
The price for private cars is per car not per person.

2- Payment:
Nha Trang Private Car accepts your payment in cash after the end of each trip for a short trip, a small car, and on a normal day.

And full payment by credit card via the link for trips on Holiday, long trips, for big cars, and with a tour guide. Pay via credit card For wire transfer: when you request payment by bank transfer, we will send you the information of the specified account (note: The transfer fee will be borne by you yourself. payment). When paying by this method, please provide an Email for Long Van Travel to send: Receipt, of the program to you

3- Information require:
We do need clear information from you to confirm the booking:

Your full name (all of the group)
Your phone number
Flight detail (number/ arrival date-time) for airport pick up.
Hotel name/ address/ room number
Pick-up time for departure trip.
And we may need date of birth, passport number of people for trip long day/ big group.

4- Cancellation:
Free of charge if you cancel booking 2 days before departure day
30% fee of the total booking will be applied if your booking is canceled 24 hours before departure day
50% fee of the total booking will be applied if your booking is canceled 12 hours before departure day
100% fee of the total price will be applied if you cancel within 6 hours and last minute.
On Holiday trips, 100% of the total price will be applied if you cancel before 2 days of departure.
When you can’t find driver, please contact us via email: Nhatrangprivatecar@gmail.com/ chat on the website/ phone call or WhatsApp to +84 963 40 44 88. We will support you first. If you do other options without contacting us, it means cancel at the last minute.